Cookie Policy
Last updated: 29 April 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you use it. Pharmacy One Stop uses cookies to provide a secure, functional, and improved experience.
2. Cookies We Use
2.1 Essential Cookies (Always Active)
These are required for the Platform to function. You cannot opt out of these.
| Cookie | Purpose | Duration |
|---|---|---|
| accessToken | Authentication — keeps you logged in | 15 minutes |
| refreshToken | Session refresh — extends your login session | 7 days |
| __stripe_mid | Stripe fraud prevention | 1 year |
| __stripe_sid | Stripe payment session | 30 minutes |
2.2 Functional Cookies
These remember your preferences and improve your experience.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Remembers your display preferences | 1 year |
| sidebar_state | Remembers sidebar open/closed state | Session |
| cookie_consent | Records your cookie consent choice | 1 year |
2.3 Analytics Cookies (Optional)
These help us understand how you use the Platform so we can improve it. They are only set if you consent.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes users | 2 years |
| _ga_* | Google Analytics — session state | 2 years |
2.4 Marketing Cookies (Optional)
We do not currently use marketing cookies. If we introduce them in the future, we will update this policy and request your consent.
3. Managing Cookies
You can manage cookies through:
- Our cookie banner: Appears on your first visit. Choose "Accept All" or "Essential Only".
- Browser settings: Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent the Platform from functioning.
- Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on.
4. Third-Party Cookies
Some cookies are set by third-party services we use:
- Stripe: Payment processing and fraud prevention
- Google Analytics: Website usage analytics (if consented)
- Onfido: Identity verification (session cookies during IDV process only)
5. Updates
We may update this policy when we add or remove cookies. The "last updated" date at the top indicates the latest revision.
6. Contact
For questions about our use of cookies, contact privacy@pharmacyonestop.co.uk.